3 ways 5G data will change VoIP

3 ways 5G data will change VoIP

In this digital age, mobile connectivity is a top priority for personal and business users alike. 5G, or fifth-generation wireless systems, will change not only people’s daily routines but also the way small- and medium-sized businesses operate. Here are three main ways that 5G will change VoIP for SMBs. Improved video conferencing The major factor […]

Microsoft to Upgrade Office 365

Microsoft to Upgrade Office 365

Rather than issuing updates three times a year — February, June, and October — Microsoft is slowing things down for Office 365 ProPlus. Now, users will receive updates every March and September, and here’s everything you need to know about the new ProPlus update schedule. Why the new schedule? Feedback has almost always been Microsoft’s […]

Worrying evidence of poor router security

Worrying evidence of poor router security

Adding to the list of reasons to outsource your network security to a certified IT provider, a recent CIA leak shows just how vulnerable most network routers really are. Read on to learn why this is such a big vulnerability and what you can do to fix it. The Wikileaks CIA documents For several months, […]

Office 365: Increase ROI with Power BI

Office 365: Increase ROI with Power BI

It’s rare that business owners have a chance to get move value out of their existing IT solutions without investing more resources in them. But with Microsoft’s latest data analytics platform, business owners can make sure they’re squeezing every last drop of productivity from Office 365, for free. What is Power BI? Released in the […]

Your business needs a UPS system

Your business needs a UPS system

For some businesses, power loss could result in profit loss. Natural disasters such as storms and hurricanes, construction or utility accidents, and other unforeseeable technical failures can put your business’s operations to a grinding halt. Businesses that depend on a continuous power supply to function might endure a slight disruption, but some might not. With […]

Common misunderstandings about containers

Common misunderstandings about containers

Business owners stand to gain a lot by taking the time to understand emerging IT trends. In the case of containers, it’s an opportunity to reduce costs, increase hardware efficiency, and improve data security. One of the best ways to learn about containers is to address the misconceptions about them. Containers are made up of […]

6 tips to get the most out of Office 365

6 tips to get the most out of Office 365

Microsoft’s Office 365 comes with a broad range of tools that will make you and your colleagues more productive. It has simultaneous co-authoring features, SharePoint, OneDrive, and Groups, just to name a few. However, there may be some features you might not be using. To get the most out of your Office 365 service, consider […]

Tips to enhance your on-hold messages

Tips to enhance your on-hold messages

Customers can get frustrated over your support hotline, usually involving confusing call options, troublesome connections, or unhelpful representatives. If your phone system has problematic on-hold messaging, you’re likely to cause further annoyance to an already irate person. Solving their problems isn’t something that you can leave to automated voice messages, but it’s essential in most […]

How to market SMBs with Pinterest

How to market SMBs with Pinterest

The waitlist for Pinterest’s latest “DIY Promoted Pins” tool is proof of how eager small- and medium-sized businesses are when it comes to social media marketing. Establishing a solid online presence, promoting corporate content, and driving website traffic at the same time is every business owner’s dream come true. Here are some pointers to keep […]

PC fixes are a drain on your company’s budget

PC fixes are a drain on your company’s budget

Security professionals should be beefing up your network security, implementing advanced firewall software, and identifying risks for possible breaches. In reality, they spend a huge chunk of their time troubleshooting issues on individual personal computers (PCs). That workflow is not ideal, but that’s what normally happens in many organizations. At what cost? Read on to […]