How to configure your new Windows 10 laptop

Got a new laptop? Windows 10 includes some wonderful features along with a revamped interface for Microsoft’s operating system. No matter how experienced you are with Windows, you still may need help getting used to this, so let’s get you started. #1 Check for updates Your new laptop should check for updates automatically, but you […]

Can AI empower customer service agents?

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance […]

Virtualization is not the same as the cloud

Virtualization and cloud computing are two technologies that have long been confusing business owners. But that shouldn’t be the case. Understanding the differences between the cloud and virtualization is the fastest way to use these technologies to your greatest advantage. Virtualization Imagine a company with five servers, each assigned a single task such as storage, […]

Business phones: How long should they last?

Good communication remains critical to the success of a business. A company should have an efficient and effective business phone system for internal and external communication. And given the rapid developments in technology, it’s important to invest in a phone system that lasts. Different phone systems Phones have come a long way, from analog landlines […]

Leave no room for hackers to operate

For most people, social media is a convenient way to stay in touch with family and friends. For a small group of people, it’s an opportunity to profit off other people’s trust. Here are some things you can do to continue enjoying Facebook and Twitter without compromising your privacy. Lockscreens exist for a reason Make […]

Keep your laptop from overheating

Laptops are so convenient and hassle-free to use. It’s easy to forget that they need regular maintenance. One of the most common causes of laptop damage is overheating. Learn how to prevent your laptop from overheating, so you can boost its speed and prolong its life. Causes of overheating Laptops create heat during their normal […]

How to make social media marketing work for you

Regardless of your company’s size, social media marketing is a valuable tool you can’t afford to ignore, especially if your business is brand new to the marketing world. Here are some tips you can take away to start making some noise in the social media stratosphere. #1 Prove you’re an expert It’s important to know […]

How Cloud Backup Helps Your Business

New threats to businesses’ precious employee and customer data emerge every day, so the only surefire way to protect your files from viruses, theft, and other unforeseeable disasters is to partner with a leading cloud backup provider. With a basic understanding of how cloud backups work, you can set up a plan that is economical […]