The facts about unified communications

The facts about unified communications

Unified communications (UC) solutions have many advantages over traditional phone systems. It’s the way to go if you want to save money, increase employee productivity, and boost profits. Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice […]

Cloud storage 101: OneDrive vs SharePoint

Cloud storage 101: OneDrive vs SharePoint

Office 365 comes with different storage and sharing options to make business owners more productive. Two of these are OneDrive and SharePoint, both of which have a long list of features and benefits. Which option is best for you? Keep reading for the answer. Looking for a secure platform to manage your files? Where do […]

Beware of these social engineering tactics

Beware of these social engineering tactics

The Rio Summer Olympics took place years ago, but the hackers who infamously used social engineering to exploit the event are still with us. Although business owners may think that their systems are safe from malware, they may not be prepared for social engineering. This strategy can be used to steal personal information from unsuspecting […]

3 Tips for buying the right mouse

3 Tips for buying the right mouse

Have you been using the same mouse for several years now? If you’re feeling discomfort in your mouse clicking hand, then it’s probably time to consider an upgrade. The perfect mouse lets you work efficiently, easily, and safely. So the next time you’re in the market for new mouse, keep these tips in mind. Cable […]

AI-based productivity coaching from O365

AI-based productivity coaching from O365

Office 365 has dozens of productivity-boosting tools that it can sometimes be difficult to keep up with all of them. One you may have overlooked is MyAnalytics, a machine learning-based tool to help you get more out of your employees’ work day. What is MyAnalytics? MyAnalytics apply machine learning technology to your employees’ Office 365 […]

5 virtualization options for every SMB

5 virtualization options for every SMB

Understanding office virtualization is difficult enough; picking from the long list of software providers that help you achieve it can feel impossible. Since virtualization is a relatively new practice for small- and medium-sized businesses, there is no standardized way of virtualizing your company. So why not start with this simple list of the five most […]

4 ways to avoid angry phone calls from clients

4 ways to avoid angry phone calls from clients

Customers call your hotline because they want help or answers, not another headache. So your on-hold message should be pleasant to their ears. If you fail to select an appropriate message, your customers’ anger and frustration might double, making them more difficult to satisfy. If you use internet-based phones (VoIP), here are some tips to […]

How to master Microsoft Excel

How to master Microsoft Excel

You may know how to use Microsoft Excel’s basic functions, but have you truly mastered the program? Excel has more advanced features, and here’s how you can master some of them. Pie and Sunburst Charts Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong approach. You need to compile data […]

Best practices for SMB Facebook pages

Best practices for SMB Facebook pages

One point five billion people check Facebook every single day. That’s a lot of potential business for companies that take the time to manage and update their profile. There are lots of ways to simplify social media engagement that don’t require much time or money, but these six are our favorites. Focus on getting comments […]

5 Easy tips for preventing data breaches

5 Easy tips for preventing data breaches

Keeping your personal and professional information safe from cybercriminals is not easy. It takes constant vigilance and frequent training. There are dozens of simple tools and tips to help people with almost zero expertise stay safe online, but these five are our favorites. 1. Multi-factor authentication (MFA) This tool earns the number one spot on […]